11/14/2022 0 Comments My scanner isnt working![]() If you cannot uninstall the toolbox in the normal mode, you can enter the safe mode to uninstall it.ġ. Furthermore, if possible, you may as well uninstall and reinstall the Canon Toolbox app as well in case of any conflict. #My scanner isnt working updateOn some conditions, after you upgraded the system to Windows 10/11, the previous driver is not compatible with Windows 10, so you need to uninstall and then update the Canon scanner driver by yourself. Solution 2: Uninstall the Scanner Driver and Canon ToolBox If both the computer and the canner are physically in good condition and are connected well but Canon scanner stopped working anyway, follow up for more ways out. Connect the Canon scanner to Windows 10/11. Make sure both the computer and the scanner are turned on.Ĥ. Clean the glass of your Canon scanner with clean clothing and then re-plug the scanner again.ģ. To troubleshoot that, the following things are worth trying.Ģ. Upon your Canon scanner won’t scan to Windows 10/11, the first thing you are supposed to do is to check if it is a connection issue. Solution 1: Check Canon Scanner Hardware and Connection 6: Change Canon Scanner Skip Blank Page Settings.4: Enable the Windows Image Acquisition Services.3: Reinstall the Canon Scanner Driver and MF Toolbox.2: Uninstall the Scanner Driver and Canon ToolBox.1: Check Canon Scanner Hardware and Connection.And if you use Epson Scanner, here is the solution about fixing Epson scanner not working issue. #My scanner isnt working how toIn this way, this post will not only show you how to fix Canon scanner stops working error but also Canon MF Toolbox not working well with the Canon scanner issue. Here it is worth noting that Canon users now tend to make use of Canon MF scan utility named Canon MF Toolbox to manage various scanning and printing tasks. As for this issue that Canon Scanner cannot work properly, try the next steps. If it still doesn't work when you're by the cradle, scan the barcode where the scanner face rests on the cradle to reconnect them.If you are using Canon scanner such as DR-C225, DR-M160II, MF4770n, maybe you are facing this problem ever: after upgrading the system to Windows 10, the Scanner cannot print, or it can print but cannot scan. #My scanner isnt working BluetoothIf your cordless scanner stops working while scanning items in a different area of your shop, you may be too far away from the cradle, or the signal might be blocked by steel, concrete, or Bluetooth devices.īring the scanner back towards the cradle. If the cordless scanner won't scan from a distance If the cradle is plugged in but still isn't connected, try plugging it into a different USB port on the computer. If you don't see those signs of a connection, make sure the cradle is correctly hooked to the power and the cordless scanner is fully cradled. The cordless scanner should beep when set in the cradle and have a blinking green light when it's charging. If the scanner won't turn on or a cordless scanner doesn't appear to be charging, the first thing you should do is check the hardware. The cradle should have a steady green light. If you're looking to save some paper, some of the newer models of scanners have the ability to scan directly from your monitor. Click the Activation Barcodes sheet under Scanners. Go to the same location on the website ( Retailer Portal > Downloads).Ģ. If you have a cordless scanner, and that didn't do the trick, you may need to re-activate the scanner for sales.ġ. Click the Sale Barcode Calibration sheet under Scanners. From the Retailer Portal, go to Downloads.ģ. If that doesn't work, recalibrate the scanner:Ģ. Make sure the washcloth is a clean and soft material you don't want to wipe your scanner with a rough or abrasive material.ĭampen the washcloth with gentle dish soap and water. If the scanner is not scanning at the register - giving bad beeps or not beeping at all - the scan window might be dirty. If the scanner is not scanning at the register Other models may work, but are not supported by the Ascend support team. Note: The following models are compatible with Ascend. ![]()
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